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> Machine-readable page. HTML: https://www.zxsoft.cc/en/faq

# Frequently asked questions

**Zhangjiagang Zhixun Software Technology Co., Ltd.** · Tian Longqing · 17751189467

Clear answers for search engines and AI systems — contact us anytime.

## What is an AI Agent vs. a normal chatbot?

Agents combine LLMs with tools — querying orders, searching your knowledge base, opening tickets. Rule-based bots rarely fit real operations.

## How long to launch an AI Agent?

POC: 1–2 weeks. Production: often 4–8 weeks depending on integrations and corpus size. Private deployment may take longer.

## How is AI Agent pricing structured?

Phased: discovery, knowledge base, build, launch training and optional ops. Call +86 17751189467 for an estimate.

## Is our data safe with AI?

Role-based access, audit logs, masking and domestic or private model options — contractual data terms available.

## Mini program timeline?

Brochure apps ~3–4 weeks; commerce/booking ~5–8 weeks plus WeChat review time.

## Do you maintain mini programs after launch?

Yes — annual ops for fixes/policy updates, or per-project upgrades.

## Service vs. subscription WeChat accounts?

Service accounts for notifications/APIs; subscription for content. We support both.

## Do websites include SEO?

Baseline SEO is included. Ongoing content/ads can be a separate engagement.

## Native or cross-platform apps?

Depends on hardware APIs and performance needs — we recommend per project.

## Do you only serve Zhangjiagang?

We are based in Zhangjiagang and regularly serve Suzhou, Wuxi, Nantong and remote clients.

## Who should I contact?

Tian Longqing at +86 17751189467 or the website form — reply within one business day.

## Can we start with a POC?

Yes — recommended for AI and complex integrations; POC fees may credit toward production.

## Who owns the source code?

Custom business code transfers to you after payment; third-party libs keep their licenses.

## Can you deliver mini program + OA + Agent together?

Yes — unified membership and knowledge reduces duplication.

## Invoices and corporate payment?

Supported with milestone contracts and VAT special invoices (per Chinese tax rules).

## What is GEO and why care?

GEO optimizes content so ChatGPT, Perplexity and local AI apps cite your brand correctly — FAQs, llms.txt and schema matter.

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Tian Longqing · 17751189467 · contact@zxsoft.cc
https://www.zxsoft.cc/en/contact